Emergency Support
How we utilize digital identifiers to optimize your facility management experience and the performance of our SAMI infrastructure.
We use digital tracking primarily to:
Critical for security and core site features (e.g., login, form submission).
Help us understand how many facility managers use our "Winter Readiness" tools so we can allocate resources more effectively.
Record your preferred language and specific HVAC unit filters in your service history.
We use Google Analytics to monitor traffic performance across Houston, Katy, and other Houston zones. These third parties may use cookies to collect data regarding your browsing habits across different websites to build a profile of your technical interests.
Most industrial-grade browsers allow you to block or delete cookies through their security settings. Please note that blocking all cookies may disrupt your ability to request emergency quotes or track SAMI service tickets in real-time.
Session Cookies: Temporary files that expire when you close your browser.
Persistent Cookies: Remain on your device for a set period (usually 12 months) to
remember your facility manager credentials for future visits.
As we evolve our SAMI technology and Houston regulations change, we may update this Cookie Policy. We recommend checking this page periodically for technical updates.
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